Over the years, several high-profile incidents have revealed deep gaps in training and awareness.
The Florida Times-Union reported in 2018 that Alaska Airlines came under fire when a flight attendant asked a gay couple to relinquish their premium seats so a heterosexual couple could sit together.
Bon voyage! But one look at the "Love is in the air" blog that gave updates on the promotion (warning: you WILL cry) shows a group of people who displayed an overwhelming amount of respect, love, admiration and joy for what it's really all about: love. A fundamental aspect of achieving this goal is our welcoming staff, who play a crucial role in fostering an atmosphere of warmth and inclusion.
Our staff members undergo extensive training to ensure they possess the necessary skills and knowledge to provide compassionate and empathetic support to everyone.
Unity Air:
Unity Air has gained recognition for their outstanding support of the LGBTQ+ community. From LGBTQ+ history tours to drag shows, these destinations are highlighting the rich cultural heritage and vibrant LGBTQ+ scene they have to offer. Passengers have commended their comprehensive LGBTQ+ training for all staff members, ensuring a respectful and inclusive travel experience.
Their public support during Australia’s marriage equality vote showed their commitment runs deep.
Fly With Confidence
Representation, policy, and behavior all matter when choosing who gets to carry you across the skies. Inclusive Customer Service Training
The way airline staff handle situations can make a huge difference in ensuring a positive travel experience for LGBTQ+ passengers.
Among these are Athlete Ally, Boston Gay Men's Chorus, Empire State Pride Agenda, National Lesbian & Gay Journalists Association, New York City Anti-Violence Project, PFLAG NYC, Transgender Legal Defense & Education Fund and pride celebrations at its focus cities in Long Beach, CA and San Juan, Puerto Rico."
PC Air
Lastly, one airline that put the "T" in LGBT was PC Air, which in 2011 introduced transgender flight attendants after receiving more than 100 job applications from transgender candidates.
Its PRIDE Employee Business Resource Group fosters visibility, education, and support across the company.
5. In addition to supporting JetPride, an LGBT peer resource group for its crewmembers, JetBlue supports an array of nonprofit groups focused on LGBT equality. The airline offers equal benefits for same-sex partners, includes gender identity in its nondiscrimination policy, and partners with LGBTQIA+ advocacy groups.
How to Advocate for Inclusive Policies
The aviation industry has come a long way, but there’s always room for improvement. This cherished cohort of airlines understands that vision, bolstering their services with unwavering commitment to equality.